{"id":44726,"date":"2022-11-18T14:51:03","date_gmt":"2022-11-18T09:21:03","guid":{"rendered":"https:\/\/exigotech.co\/managed-services"},"modified":"2025-06-18T14:55:28","modified_gmt":"2025-06-18T09:25:28","slug":"managed-services","status":"publish","type":"page","link":"https:\/\/exigotech.co\/in\/services\/delivery-model\/managed-services","title":{"rendered":"Managed Services"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Section – GNB Spacing” _builder_version=”4.19.1″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.19.1″ _module_preset=”default” height=”82px” height_tablet=”78px” height_phone=”78px” height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Section – Hero” module_class=”ai-video only-video” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#1a1a1a” background_enable_image=”off” background_size=”initial” background_position=”center_right” background_video_webm=”https:\/\/exigotech.co\/wp-content\/uploads\/2025\/02\/P2-ServMod-ManagedServices.webm” custom_padding=”105px||105px||false|false” custom_padding_tablet=”60px||480px||false|false” custom_padding_phone=”60px||480px||false|false” background_last_edited=”on|phone” background_enable_image_tablet=”off” background_size_tablet=”initial” background_position_tablet=”bottom_center” background_enable_video_webm_tablet=”off” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” width=”90%” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text disabled_on=”on|off|off” admin_label=”Text -OUR DELIVERY MODEL | MANAGED SERVICES \/ Tablet” module_class=”delivery-title” _builder_version=”4.22.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#4c48e3″ text_font_size=”20px” text_line_height=”125%” max_width=”540px” custom_margin=”||15px||false|false” global_colors_info=”{}”]OUR DELIVERY MODEL<\/strong> \u00a0 | \u00a0 MANAGED SERVICES[\/et_pb_text][et_pb_text disabled_on=”off|on|on” admin_label=”Text – OUR DELIVERY MODEL | MANAGED SERVICES – Mobile” module_class=”delivery-title” _builder_version=”4.22.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#4c48e3″ text_font_size=”20px” text_line_height=”125%” max_width=”540px” custom_margin=”||15px||false|false” global_colors_info=”{}”]OUR DELIVERY MODEL <\/strong>
\nMANAGED SERVICES[\/et_pb_text][et_pb_text admin_label=”Text – End to End IT Managed Services Provider” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”40px” text_line_height=”120%” max_width=”600px” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

Managed Services for Better Efficiency<\/span><\/h1>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Choose the right MSP – managed services provider to secure the future of your enterprise” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”18px” text_line_height=”160%” max_width=”550px” text_font_size_tablet=”20px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Enhancing excellence in IT solutions, streamlining processes, and driving innovation with our strategic managed services.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|off” admin_label=”Section – Sticky Sub Nav” module_class=”sticky-sub-page-nav” _builder_version=”4.19.1″ _module_preset=”default” background_color=”#555555″ custom_margin=”||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px||false|false” custom_css_main_element=”z-index:2;” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” width=”100%” max_width=”100%” module_alignment=”center” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – Links” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

\u00a0<\/a> Core Offerings<\/a> Key Highlights <\/a> Case Studies<\/a> Blogs<\/a> LET\u2019S TALK<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Section – START YOUR AZURE JOURNEY!” module_id=”managed-it-services-overview” _builder_version=”4.24.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/exigotech.co\/wp-content\/uploads\/2023\/01\/Managed-Services-1\u2013-Exigo-Tech.jpg” background_size=”initial” background_position=”bottom_right” custom_padding=”90px||90px||false|false” custom_padding_tablet=”80px||450px||false|false” custom_padding_phone=”65px||||false|false” background_last_edited=”on|desktop” background_image_tablet=”https:\/\/exigotech.co\/wp-content\/uploads\/2023\/01\/Managed-Services-1\u2013-Exigo-Tech.jpg” background_enable_image_tablet=”on” background_size_tablet=”custom” background_image_height_tablet=”480px” background_position_tablet=”bottom_center” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – HOW WE SUPPORT YOUR IT” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#4c48e3″ text_font_size=”18px” text_line_height=”120%” background_enable_image=”off” background_size=”contain” background_position=”bottom_right” max_width=”620px” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

BRINGING AGILITY AND EFFICIENCY TOGETHER <\/strong><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – PROVIDING QUALITY MANAGED SERVICES AND IT SUPPORT FOR BUSINESSES” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#1a1a1a” text_font_size=”40px” text_line_height=”100%” max_width=”690px” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

We Deliver Value Through Efficient Project Execution with Our Robust Managed Services <\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Having the right setup to minimise the meeting” module_class=”text-content-with-links” _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” text_line_height=”150%” max_width=”607px” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

At Exigo Tech, we understand that delivering effective technology solutions requires a well-defined and organised approach. Hence, managed services is a fundamental pillar of our delivery model. It supports the long-term management, optimisation, and stability of our clients’ IT environments after implementation. Once a solution is deployed\u2014whether infrastructure, cloud, or applications\u2014our managed services component ensures it remains secure, available, and aligned with evolving business needs. Our managed services also provide excellence in IT solutions and offer a streamlined approach that minimises costs, increases efficiency, and drives business outcomes. We leverage the latest technology and employ best-in-class methodologies and practices to deliver superior results.<\/p>\n

Through structured service agreements, continuous monitoring, and process-driven operations, we integrate ongoing support into your technology landscape. This enables you to offload operational overhead, minimise downtime, and focus on strategic outcomes. Our managed services are more focused on agility, accountability, and measurable performance, forming a vital link between solution implementation and sustained value realisation. With our expertise and customisable managed services, you can quickly respond to changes in business needs while maintaining high standards of quality.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Section – CORE OFFERINGS” module_id=”core-offerings-managed-it-services” module_class=”what-we-offer-section” _builder_version=”4.24.0″ _module_preset=”default” background_color=”#f4f4fe” custom_padding=”90px||100px||false|false” custom_padding_tablet=”70px||80px||false|false” custom_padding_phone=”50px||60px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”off|desktop” _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”||20px||false|false” custom_margin_tablet=”||0px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – ENGAGE WITH US FOR QUICK RESOLUTION OF MANAGED SERVICES REQUESTS” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#4c48e3″ text_font_size=”18px” text_line_height=”150%” text_orientation=”center” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

TRANSFORMING THE BUSINESS PROCESSES<\/strong><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – CORE OFFERINGS” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|800|||||||” text_font_size=”40px” text_line_height=”105%” text_orientation=”center” custom_margin=”||20px||false|false” text_font_size_last_edited=”off|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

HOW WE DELIVER MANAGED SERVICES<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Text – We provide end-to-end conference room” module_class=”text-content-with-links” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|300|||||||” text_font_size=”16px” text_line_height=”150%” text_orientation=”center” max_width=”765px” max_width_last_edited=”off|phone” module_alignment=”center” text_font_size_tablet=”18px” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”on|desktop” module_alignment_tablet=”left” module_alignment_phone=”left” module_alignment_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

As part of our delivery methodology, managed services ensures the continuity and performance of solutions post-deployment. It enables businesses to scale efficiently, respond quickly to change, and stay technologically current\u2014without managing IT internally. Our managed services component includes:<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” custom_padding_last_edited=”on|tablet” admin_label=”Row1″ module_class=”services-l3-offering-blurb-row” _builder_version=”4.19.4″ _module_preset=”default” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_blurb title=”Proactive Support &
Monitoring” image=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/Managed-Infrastructure-icon.png” alt=”Managed Infrastructure | Top Managed IT Services Provider In Australia | Exigo Tech” icon_alignment=”right” admin_label=”Blurb – \u2022\tProactive Support & Monitoring” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”22px” header_line_height=”130%” body_font=”|300|||||||” body_line_height=”160%” background_enable_color=”off” custom_padding=”35px|35px|35px|35px|false|false” header_font_size_tablet=”28px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”110%” header_line_height_phone=”110%” header_line_height_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”125%” body_line_height_phone=”125%” body_line_height_last_edited=”on|phone” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

We deliver 24\/7 system monitoring, early warning alerts, and proactive incident resolution to prevent disruptions before they impact business. Our teams use automation and real-time analytics to detect performance issues, security anomalies, and capacity risks\u2014ensuring your environment remains healthy, optimised, and aligned with service expectations at all times.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_blurb title=”Service Level Agreement (SLA)-Driven Delivery” image=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/Managed-Network-icon.png” alt=”Managed Network | Top Managed IT Services Provider In Australia | Exigo Tech” icon_alignment=”right” admin_label=”Blurb – \u2022\tService Level Agreement (SLA)-Driven Delivery” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”22px” header_line_height=”130%” body_font=”|300|||||||” body_line_height=”160%” background_enable_color=”off” custom_padding=”35px|35px|35px|35px|false|false” header_font_size_tablet=”28px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”110%” header_line_height_phone=”110%” header_line_height_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”125%” body_line_height_phone=”125%” body_line_height_last_edited=”on|phone” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Every managed engagement operates under clearly defined SLAs that govern response times, resolution targets, and escalation paths. These SLAs create accountability, ensure consistent service performance, and provide measurable benchmarks. Clients can rely on predictable outcomes and transparent reporting to track service effectiveness and compliance with agreed-upon metrics.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_blurb title=”Managed Cloud” image=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/Managed-Cloud-icon.png” alt=”Managed Cloud | Top Managed IT Services Provider In Australia | Exigo Tech” icon_alignment=”right” admin_label=”Blurb – \u2022\tOngoing Optimisation” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”22px” header_line_height=”130%” body_font=”|300|||||||” body_line_height=”160%” background_enable_color=”off” custom_padding=”35px|35px|35px|35px|false|false” header_font_size_tablet=”28px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”110%” header_line_height_phone=”110%” header_line_height_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”125%” body_line_height_phone=”125%” body_line_height_last_edited=”on|phone” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

Beyond routine maintenance, we conduct scheduled reviews, patch management, and environment tuning to continuously improve performance. We assess trends, usage patterns, and business changes to recommend improvements\u2014ensuring your technology environment evolves to meet current and future demands while avoiding unnecessary overhead and technical debt.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” custom_padding_last_edited=”on|tablet” admin_label=”Row1″ module_class=”services-l3-offering-blurb-row” _builder_version=”4.19.4″ _module_preset=”default” custom_padding_tablet=”||0px||false|false” custom_padding_phone=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.1″ _module_preset=”default” background_color=”#f4f4fe” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_blurb title=”Centralised Service Desk” image=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/Managed-Security-icon.png” alt=”Managed Security | Top Managed IT Services Provider In Australia | Exigo Tech” icon_alignment=”right” admin_label=”Blurb -\u2022\tCentralised Service Desk” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”22px” header_line_height=”130%” body_font=”|300|||||||” body_line_height=”160%” background_enable_color=”off” custom_padding=”35px|35px|35px|35px|false|false” header_font_size_tablet=”28px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”110%” header_line_height_phone=”110%” header_line_height_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”125%” body_line_height_phone=”125%” body_line_height_last_edited=”on|phone” border_radii=”on|20px|20px|20px|20px” locked=”off” global_colors_info=”{}”]<\/p>\n

Our service desk acts as a central command point for all IT-related requests and incidents. Staffed by certified professionals, it supports incident triage, ticket tracking, and root cause analysis. Whether it\u2019s a routine request or a critical outage, our service desk ensures quick resolution and transparent communication throughout the lifecycle of the issue.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.4″ _module_preset=”default” background_color=”#FFFFFF” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”][et_pb_blurb title=”Lifecycle Management” image=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/cloud-computing.png” alt=”Managed Application Services | Top Managed IT Services Provider In Australia | Exigo Tech” icon_alignment=”right” admin_label=”Blurb – \u2022\tLifecycle Management” module_class=”smlimgn” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|600|||||||” header_font_size=”22px” header_line_height=”130%” body_font=”|300|||||||” body_line_height=”160%” background_enable_color=”off” custom_padding=”35px|35px|35px|35px|false|false” header_font_size_tablet=”28px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_line_height_tablet=”110%” header_line_height_phone=”110%” header_line_height_last_edited=”on|desktop” body_font_size_tablet=”18px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” body_line_height_tablet=”125%” body_line_height_phone=”125%” body_line_height_last_edited=”on|phone” custom_css_free_form=”.smlimgn img.et-waypoint.et_pb_animation_top.et_pb_animation_top_tablet.et_pb_animation_top_phone.wp-image-28980.et-animated {|| width: 40px;||}” border_radii=”on|20px|20px|20px|20px” global_colors_info=”{}”]<\/p>\n

We manage your technology assets through every stage\u2014from onboarding, configuration, and deployment to retirement or refresh. This includes software updates, vendor coordination, licensing, asset tracking, and renewal planning. Our approach ensures that systems remain current, supported, and compliant while reducing administrative burden and operational risk.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Section – KEY HIGHLIGHTS” module_id=”key-features-highlight-managed-it-services” module_class=”solutions-key-features-section” _builder_version=”4.24.0″ _module_preset=”default” background_color=”#000000″ custom_padding=”110px||110px||false|false” custom_padding_tablet=”90px||90px||false|false” custom_padding_phone=”75px||75px||false|false” locked=”off” global_colors_info=”{}” text_font_size_tablet=”18px” text_font_size_phone=”18px” text_font_size_last_edited=”on|phone”][et_pb_row custom_padding_last_edited=”on|phone” admin_label=”Row” _builder_version=”4.19.2″ _module_preset=”default” custom_padding=”||40px||false|false” custom_padding_tablet=”||10px||false|false” custom_padding_phone=”||10px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – KEY HIGHLIGHTS” _builder_version=”4.24.0″ _module_preset=”default” text_font=”|800|||||||” text_text_color=”#FFFFFF” text_font_size=”40px” text_line_height=”105%” text_orientation=”center” max_width=”640px” module_alignment=”center” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n

KEY HIGHLIGHTS<\/strong><\/span><\/h2>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Managed Services from Exigo tech” _builder_version=”4.19.4″ _module_preset=”default” text_font=”|800|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”160%” text_orientation=”center” max_width=”640px” module_alignment=”center” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”off|desktop” global_colors_info=”{}”]Managed Services from Exigo tech – following a systematic approach to enhancing your IT infrastructure
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – Flexible Model” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

\"Flexible Flexible Model<\/strong><\/p>\n

Whether you need full-service IT operations management or support for specific technology domains, our managed services framework is adaptable. It complements other delivery streams such as project or professional services.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Business-aligned Technology” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

\"Business-aligned Business-aligned Technology<\/strong><\/p>\n

We ensure the technologies we support through managed services remain relevant, performant, and aligned to your business roadmap.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Enhancements” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

\"Enhancements Enhancements<\/strong><\/p>\n

Our teams conduct regular environment assessments, configuration reviews, and user feedback sessions to identify opportunities for improvement and innovation.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/exigotech.co\/wp-content\/uploads\/2022\/12\/key-heigh-img.png” alt=”KEY HIGHLIGHTS | Top Managed IT Services Provider In Australia | Exigo Tech” title_text=”key-heigh-img” align=”center” src_last_edited=”off|desktop” module_class=”key-highlight” _builder_version=”4.24.0″ _module_preset=”default” max_width=”445px” module_alignment=”center” border_radii=”on|192px|192px|192px|192px” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur=”90px” box_shadow_color=”rgba(76,72,227,0.149)” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – Trustworthy Service Desk” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

\"Trustworthy Trustworthy Service Desk<\/strong><\/p>\n

Our dedicated service desk team operates with a focus on speed, clarity, and accountability, following best practices for issue resolution and customer satisfaction.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Industry Best Practices” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

\"Industry Industry Best Practices<\/strong><\/p>\n

We integrate governance, compliance, and security into every aspect of our managed services delivery\u2014following frameworks like ISO 27001, Essential Eight, and more.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Text – Regular Reporting” module_class=”docusign-benefit-item” _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

\"Regular Regular Reporting<\/strong><\/p>\n

Managed services engagements include regular operational and strategic reporting. These reports highlight service performance, risk areas, and forward-looking recommendations.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section – Case Studies” module_id=”application-section-2″ module_class=”services-case-studies-section” _builder_version=”4.19.4″ _module_preset=”default” background_image=”https:\/\/exigotech.co\/wp-content\/uploads\/2023\/01\/Managed-Services-2\u2013-Exigo-Tech.jpg” parallax=”on” parallax_method=”off” custom_padding=”90px||90px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – CASE STUDIES” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|600|||||||” text_font_size=”18px” text_line_height=”150%” text_orientation=”center” custom_margin=”||20px||false|false” custom_margin_tablet=”||15px||false|false” custom_margin_phone=”||15px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]CASE STUDIES<\/span>[\/et_pb_text][et_pb_text admin_label=”Text – STORIES OF IMPACT” _builder_version=”4.24.0″ _module_preset=”default” text_font=”|800|||||||” text_text_color=”#FFFFFF” text_font_size=”40px” text_line_height=”105%” text_orientation=”center” locked=”off” global_colors_info=”{}”]<\/p>\n

STORIES OF IMPACT<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]

<\/div>

DHL improves its human resources processes by a significant 80% with better decision-making capabilities<\/a><\/h4>

READ MORE<\/a><\/p><\/div><\/div>

<\/div>

40% reduction in manual document management efforts for Cenversa with SharePoint Online Integration<\/a><\/h4>

READ MORE<\/a><\/p><\/div><\/div>

<\/div>

Exigo Tech Elevates Rhino Rack's IT Operations: 100% Server and Data Access Regained, and 30% Cost Savings from Telstra Services<\/a><\/h4>

READ MORE<\/a><\/p><\/div><\/div><\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Section – LATEST THINKING” module_id=”latest-thinking-section” module_class=”latest-thinking-section” _builder_version=”4.19.5″ _module_preset=”default” background_color=”#f4f4fe” custom_padding=”80px||80px||false|false” custom_padding_tablet=”80px||80px||false|false” custom_padding_phone=”50px||50px||false|false” global_module=”46245″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”off|desktop” _builder_version=”4.19.1″ _module_preset=”default” custom_padding_tablet=”||||false|false” custom_padding_phone=”||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – LATEST THINKING” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|800|||||||” text_font_size=”40px” text_line_height=”105%” text_orientation=”center” text_orientation_tablet=”center” text_orientation_phone=”center” text_orientation_last_edited=”off|desktop” global_colors_info=”{}”]LATEST THINKING[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” module_class=”applications-latest-thinking-row” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]

<\/div>
Cybersecurity<\/a> <\/div>

IT Health Check: Identifying Risks, Improving Performance, and Strengthening Your IT Environment<\/a><\/h4><\/div><\/div>
<\/div>
Consulting<\/a> <\/div>

Inconsistent Multichannel Service: How Small Gaps Create Big Risks for Growing Councils<\/a><\/h4><\/div><\/div><\/div>[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ module_class=”application-latest-thinking-sidebar” _builder_version=”4.19.1″ _module_preset=”default” background_image=”\/wp-content\/themes\/divi-child\/images\/sidebar-bg.svg” background_position=”bottom_center” custom_padding=”35px|55px||55px|false|false” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][et_pb_text admin_label=”Text – Keep technology” _builder_version=”4.19.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”28px” text_line_height=”133%” global_colors_info=”{}”]Keep technology at the core of your business to drive growth[\/et_pb_text][et_pb_text admin_label=”Text – Read More Link” _builder_version=”4.19.5″ _module_preset=”default” custom_margin=”||40px||false|false” global_colors_info=”{}”]READ MORE<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Section – Our FAQ” module_id=”application-section-3″ module_class=”et-faq-wrapper” _builder_version=”4.22.1″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”70px||70px||false|false” custom_padding_tablet=”90px||90px||false|false” custom_padding_phone=”70px||70px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” width=”94%” max_width=”94%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Text – Our FAQ” _builder_version=”4.27.4″ _module_preset=”default” text_font=”|800|||||||” text_font_size=”40px” text_line_height=”100%” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

MANAGED IT SERVICES RELATED FAQs<\/p>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”What is a Managed IT Service Provider (MSP)?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

A Managed IT Service Provider (MSP) is a company that remotely manages and maintains a business’s IT infrastructure, networks, security, and applications. At Exigo Tech, we act as your technology partner, ensuring your IT environment is secure, efficient, and aligned with your business objectives. By proactively monitoring and managing your IT systems, we help prevent disruptions and keep your business running smoothly.<\/span><\/p>\n

Learn more here: Unlocking Business Potential: A Comprehensive Guide to Managed IT Services<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are Managed IT Services?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Managed IT Services involve outsourcing IT operations to an experienced provider like Exigo Tech. That provider takes full responsibility for your IT infrastructure, offering support for networks, security, cloud computing, and business applications. The goal is to enhance efficiency, reduce risks, and provide seamless IT experiences, so your business can focus on growth rather than technical issues. <\/span><\/p>\n

Learn more here: Unlocking Business Potential: A Comprehensive Guide to Managed IT Services<\/a><\/strong>
<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What does a Managed IT Service Provider do?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

A Managed IT Service Provider oversees all aspects of your IT ecosystem to ensure optimal performance. A Managed IT Service Provider like Exigo Tech manages and monitors your IT infrastructure, maintains network health, secures cloud environments, and protects your business from cyber threats. Additionally, it optimises and updates your business applications, ensuring they remain compatible with evolving technology. Our expert team at Exigo Tech provides proactive maintenance and rapid issue resolution, minimising downtime and enhancing productivity. <\/span><\/p>\n

Learn more here: How MSPs Can Boost Your Business Performance<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How to Choose the Right Managed IT Service Provider (MSP)?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Selecting the right MSP requires evaluating their expertise, flexibility, and ability to align IT services with your business goals. It should offer a comprehensive range of IT services with a flexible approach, allowing businesses to outsource as much or as little as needed. That\u2019s what we do at Exigo Tech. Our focus on business-aligned technology ensures that our solutions contribute to long-term growth. With a dedicated service desk and regular infrastructure assessments, we help businesses stay ahead in a competitive landscape. <\/span><\/p>\n

Learn more here: Top 7 Tips for Choosing a Managed Service Provider (MSP)<\/a><\/strong>
<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What to Look for in a Managed IT Service Provider?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

A reliable Managed IT Service Provider should offer end-to-end IT management, 24\/7 support, and security compliance while following industry best practices. At Exigo Tech, we provide tailored IT solutions designed to support business operations efficiently. Our team ensures quick incident response and structured service delivery. We also maintain transparency through regular reports, keeping businesses informed about their IT environment and potential areas for improvement. <\/span><\/p>\n

Learn more here: Top 6 Factors for Selecting the Right Managed Service Provider<\/a><\/strong>
<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How to Compare Managed IT Service Providers?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

When comparing Managed IT Service Providers, businesses should assess their service coverage, responsiveness, and ability to deliver customised solutions. That is how we at Exigo Tech differentiate ourselves by offering fully managed infrastructure, cloud, and security solutions based on specific business needs. Our proactive approach, industry expertise, and strategic roadmap ensure that businesses receive the best value for their IT investments. Additionally, our customer-centric service model provides fast issue resolution without the need for repeated follow-ups. <\/span><\/p>\n

Learn more here: Top 6 Factors for Selecting the Right Managed Service Provider<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What Are the Benefits of Using Managed IT Services?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]Utilising Managed IT Services helps businesses reduce operational costs, improve security, and enhance efficiency. With Exigo Tech as a managed IT services provider, businesses gain access to expert IT support, proactive system monitoring, and the latest technology. Our managed IT services help prevent downtime, protect against cyber threats, and streamline IT operations, allowing organisations to focus on innovation and growth without worrying about technical disruptions. <\/span><\/p>\n

Learn more here: Top 6 Benefits of Managed IT Service Providers<\/a><\/strong>
\n<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”How to Differentiate as a Managed IT Services Provider?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

To stand out as a Managed IT Services Provider, an organisation must offer more than just basic IT support. We at Exigo Tech differentiate ourselves by providing a proactive approach to IT management, focusing on security, compliance, and continuous innovation. We don\u2019t just react to IT issues\u2014we prevent them with regular audits, vulnerability assessments, and training programs for internal staff. Our flexible service models and strategic planning help businesses optimise their IT infrastructure to support long-term success. <\/span><\/p>\n

Learn more here: How MSPs Can Boost Your Business Performance<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How Can Managed Cybersecurity Help SMBs?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]Small and medium-sized businesses (SMBs) face increasing cyber threats, making cybersecurity a top priority. A Managed IT Services provider can build solutions based on the pain points of SMBs. Exigo Tech\u2019s Managed Security Services protect businesses with advanced threat detection, firewall management, and continuous security monitoring. We ensure compliance with industry regulations, conduct regular security assessments, and implement strong protective measures to safeguard business data and systems from cyberattacks. Our cybersecurity solutions help SMBs build a secure and resilient IT environment without the need for extensive in-house security expertise. <\/span><\/p>\n

Learn more here: Why Every Business Needs Cybersecurity Consulting Services<\/a><\/strong>
\n<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Why Should I Use Managed IT Services for My Business?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Managed IT Services allow businesses to shift IT responsibilities to a dedicated team of experts, ensuring smooth and secure operations. By partnering with a managed IT services provider like Exigo Tech, businesses can eliminate the hassle of maintaining IT infrastructure while benefiting from optimised performance, cost savings, and enhanced security. Our customised managed IT services provide the flexibility to scale IT operations based on business needs, ensuring seamless growth and digital transformation. Whether it\u2019s cloud management, network optimisation, or cybersecurity, our team ensures that your IT environment supports your business objectives efficiently. <\/span><\/p>\n

Learn more here: How MSPs Can Boost Your Business Performance<\/a><\/strong><\/span><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section – Lets Talk” module_id=”lets-talk-l3″ module_class=”lets-talk-section” _builder_version=”4.19.4″ _module_preset=”default” background_color=”#4c48e3″ use_background_color_gradient=”on” background_color_gradient_direction=”140deg” background_color_gradient_stops=”#4c48e3 40%|#8242cc 100%” background_enable_image=”off” background_size=”contain” background_position=”bottom_left” custom_padding=”0px||0px||false|false” background_last_edited=”on|desktop” use_background_color_gradient_tablet=”on” background_color_gradient_stops_tablet=”#4c48e3 0%|#8242cc 100%” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.19.1″ _module_preset=”default” width=”100%” max_width=”100%” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ module_class=”services-l3-contact-info” _builder_version=”4.19.1″ _module_preset=”default” background_color=”#000000″ background_enable_image=”off” background_position=”bottom_center” custom_padding=”120px||120px||false|false” custom_padding_tablet=”90px||90px||false|false” custom_padding_phone=”70px||70px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_image src=”\/wp-content\/themes\/divi-child\/images\/icon-chat-sales.svg” show_bottom_space=”off” admin_label=”Image – Chat Icon” _builder_version=”4.19.1″ _module_preset=”default” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Text – CHAT WITH SALES” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”28px” text_line_height=”120%” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”]CHAT WITH SALES[\/et_pb_text][et_pb_text admin_label=”Text – Monday to Friday | 9am to 5pm (AEST)” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”120%” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”||30px||false|false” text_font_size_tablet=”20px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Monday to Friday | 9am to 5pm (AEST)[\/et_pb_text][et_pb_text admin_label=”Text – Chat More Link” _builder_version=”4.19.1″ _module_preset=”default” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”]Chat More<\/a>[\/et_pb_text][et_pb_divider show_divider=”off” _builder_version=”4.19.1″ _module_preset=”default” height=”90px” height_tablet=”60px” height_phone=”60px” height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_divider][et_pb_image src=”\/wp-content\/themes\/divi-child\/images\/icon-call-sales.svg” show_bottom_space=”off” admin_label=”Image – Chat Icon” _builder_version=”4.19.1″ _module_preset=”default” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|phone” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Text – CALL SALES” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”28px” text_line_height=”120%” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”]CALL SALES[\/et_pb_text][et_pb_text admin_label=”Text – Monday to Friday | 9am to 5pm (AEST)” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”120%” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”||30px||false|false” text_font_size_tablet=”20px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Monday to Friday | 9am to 5pm (AEST)[\/et_pb_text][et_pb_text admin_label=”Text – Call 1300″ _builder_version=”4.19.1″ _module_preset=”default” max_width=”320px” max_width_tablet=”90%” max_width_phone=”90%” max_width_last_edited=”on|desktop” module_alignment=”center” custom_margin=”||15px||false|false” global_colors_info=”{}”]Call 1300 EXIGOTECH (394 468)<\/a>[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.19.1″ _module_preset=”default” background_image=”\/wp-content\/themes\/divi-child\/images\/lets-talk-form-bg.svg” background_size=”contain” background_position=”bottom_right” custom_padding=”120px||150px||false|false” custom_padding_tablet=”80px||100px||false|false” custom_padding_phone=”80px||100px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text admin_label=”Text – Contact Form” _builder_version=”4.19.1″ _module_preset=”default” custom_padding=”|15%||5%|false|false” custom_padding_tablet=”|5%||5%|false|false” custom_padding_phone=”|5%||5%|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]\n

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