{"id":90758,"date":"2025-10-09T09:16:35","date_gmt":"2025-10-09T03:46:35","guid":{"rendered":"https:\/\/exigotech.co\/au\/blog\/auto-draft"},"modified":"2025-10-09T14:49:55","modified_gmt":"2025-10-09T09:19:55","slug":"salesforce-ransom-erp-security","status":"publish","type":"post","link":"https:\/\/exigotech.co\/in\/blog\/salesforce-ransom-erp-security","title":{"rendered":"Salesforce Ransom and the Brave New World of Cybersecurity"},"content":{"rendered":"<p><span data-contrast=\"auto\">The recent ransomware campaign targeting Salesforce customer environments has sent shockwaves through the business world. It\u2019s a chilling reminder that in today\u2019s digital landscape, no cloud is immune and your choice on business systems is critical!<\/span><\/p>\n<p><span data-contrast=\"auto\">We\u2019ve entered a brave new world\u2014one where cybercriminals don\u2019t need to break into buildings or crack safes. They can rob you from the comfort of their homes, targeting a single vendor and impacting millions. The old cops-and-robbers narrative has evolved. Today\u2019s heists happen in cyberspace, and the consequences are far more widespread.<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What happened in the Salesforce ransomware attack?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"A coalition of cybercriminals, including Scattered Spider, ShinyHunters, and Lapsus$, stole nearly 1 billion records from 39 companies\u2019 Salesforce environments. The breach occurred through compromised third-party integrations and social engineering, not Salesforce\u2019s core infrastructure. The attackers are now demanding ransom from Salesforce to not release the stolen data.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How was Qantas affected by the Salesforce breach?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Qantas was one of the affected companies, with personal data of 5.7 million customers exposed, including names, contact details, dates of birth, and frequent flyer numbers. The breach occurred via a compromised third-party system linked to a Salesforce integration used by a Manila-based call centre.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why did the Salesforce breach happen?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The breach was caused by vulnerabilities in third-party integrations and social engineering tactics, not a flaw in Salesforce\u2019s core infrastructure. Attackers exploited OAuth tokens and misconfigured third-party apps to access customer data.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is Salesforce\u2019s response to the ransomware demand?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Salesforce has stated that it will not engage, negotiate with, or pay any extortion demands made by the cybercriminals.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can businesses protect their cloud systems from similar attacks?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Businesses should audit and secure third-party integrations, implement robust identity and access controls, educate staff on social engineering threats, and monitor for suspicious activity across cloud platforms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the webinar on October 28 about?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The webinar, hosted by Exigo Tech on October 28, will focus on safeguarding ERP systems and sensitive information using Microsoft security technology and Exigo Protect. It will cover the latest threats to ERP and cloud systems, practical steps to strengthen security, and how Exigo Protect can help prevent cyber attacks.\"\n      }\n    }\n  ]\n}\n<\/script><\/span><\/p>\n<div class=\"latest-blog\"><div class=\"latestblognpost\"><em><b>Read More: <\/b><\/em><a href=\"https:\/\/exigotech.co\/in\/blog\/it-security-for-manufacturing\">IT Security for Manufacturing: Protecting Operations in a Connected, High-Risk Environment<\/a><\/div><\/div>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Salesforce: The Bank Under Siege<\/span><\/b><\/h2>\n<p><span data-contrast=\"auto\">Imagine Salesforce as a digital bank\u2014trusted, secure, and housing vast amounts of valuable data. But in this case, the attackers didn\u2019t breach the vault. They went after the safety deposit boxes\u2014the individual customer instances integrated with Salesforce.<\/span><\/p>\n<p><span data-contrast=\"auto\">A coalition of cybercriminals, including members of Scattered Spider, ShinyHunters, and Lapsus$, claims to have stolen nearly 1 billion records from 39 companies\u2019 Salesforce environments. These breaches were made possible through compromised third-party integrations and social engineering\u2014not through Salesforce\u2019s core infrastructure.<\/span><\/p>\n<p><span data-contrast=\"auto\">Now, the attackers are demanding ransom not from the 39 companies, but from Salesforce itself, threatening to release all stolen data unless the tech giant pays up. Salesforce has refused, stating: \u201cSalesforce will not engage, negotiate with, or pay any extortion demand.\u201d<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Qantas: One of Many Safety Deposit Boxes Breached<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Among the affected companies is Qantas, where the breach exposed personal data of 5.7 million customers\u2014including names, contact details, dates of birth, and frequent flyer numbers. The data was accessed via a compromised third-party system linked to a Salesforce integration used by a Manila-based call centre.<\/span><\/p>\n<p><span data-contrast=\"auto\">Qantas has since obtained a Supreme Court injunction to prevent the publication of the stolen data, but the damage is already rippling through its customer base.<\/span><\/p>\n<div class=\"latest-blog\"><div class=\"latestblognpost\"><em><b>Read More: <\/b><\/em><a href=\"https:\/\/exigotech.co\/in\/blog\/backup-and-disaster-recovery-bdr-strategy\">Backup and Disaster Recovery: Why Backups Alone Are Not Enough to Keep Your Business Running<\/a><\/div><\/div>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Why Trust Isn\u2019t Enough<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">These incidents underscore a critical truth: cloud platforms are only as secure as their configurations and integrations. While Salesforce maintains enterprise-grade security, the breach occurred through OAuth tokens and third-party apps\u2014not through Salesforce\u2019s core infrastructure.<\/span><\/p>\n<p><b><span data-contrast=\"auto\">This is the reality of today\u2019s cyber landscape:<\/span><\/b><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Attackers target one vendor to impact hundreds of clients<\/span><\/li>\n<li><span data-contrast=\"auto\">They exploit human error and integration gaps, not just software vulnerabilities<\/span><\/li>\n<li><span data-contrast=\"auto\">They use extortion and public pressure instead of traditional ransomware encryption<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">The Time to Act Is Now<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Security is no longer just an IT concern\u2014it\u2019s a business imperative. Organizations must:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Audit and secure third-party integrations<\/span><\/li>\n<li><span data-contrast=\"auto\">Implement robust identity and access controls<\/span><\/li>\n<li><span data-contrast=\"auto\">Educate staff on social engineering threats<\/span><\/li>\n<li><span data-contrast=\"auto\">Monitor for suspicious activity across cloud platforms<\/span><\/li>\n<\/ul>\n<div class=\"latest-blog\"><div class=\"latestblognpost\"><em><b>Read More: <\/b><\/em><a href=\"https:\/\/exigotech.co\/in\/blog\/sophos-firewall-v22-features-and-upgrade-guide\">Sophos Firewall v22 Now Available: Stronger Security, Smarter Upgrades for Modern Businesses<\/a><\/div><\/div>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Join Us on October 28 \u2013 Secure Your ERP Systems<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">I\u2019ll be hosting a webinar with Exigo Tech on October 28, where our security experts will lead a focused session on how to safeguard your ERP systems and sensitive information using the latest in Microsoft security technology and Exigo Protect.<\/span><\/p>\n<p><a href=\"https:\/\/exigotech.co\/lp\/how-to-protect-your-erp-systems-using-exigo-protect-webinar\/\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-90763\" src=\"https:\/\/exigotech.co\/wp-content\/uploads\/2025\/10\/cta-salesforce-ransom-blog-102025-01.webp\" alt=\"CTA - Join Us on October 28 \u2013 Secure Your ERP Systems\" width=\"891\" height=\"211\" srcset=\"https:\/\/exigotech.co\/wp-content\/uploads\/2025\/10\/cta-salesforce-ransom-blog-102025-01.webp 891w, https:\/\/exigotech.co\/wp-content\/uploads\/2025\/10\/cta-salesforce-ransom-blog-102025-01-480x114.webp 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 891px, 100vw\" \/><\/a><b><\/b><\/p>\n<p><b><span data-contrast=\"auto\">We\u2019ll cover:<\/span><\/b><\/p>\n<ul>\n<li><span data-contrast=\"auto\">The latest threats facing ERP and cloud systems<\/span><\/li>\n<li><span data-contrast=\"auto\">Practical steps to strengthen your security posture<\/span><\/li>\n<li><span data-contrast=\"auto\">How Exigo Protect can help you stay ahead of cybercriminals<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">The digital frontier is under siege. Join us and learn how to defend it.<\/span><\/p>\n<p aria-level=\"1\"><strong>References<\/strong><\/p>\n<ul>\n<li><span data-contrast=\"auto\">SecurityWeek: Hackers Extorting Salesforce After Stealing Data From Dozens of Customers: <a href=\"https:\/\/www.securityweek.com\/hackers-extorting-salesforce-after-stealing-data\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.securityweek.com\/hackers-extorting-salesforce-after-stealing-data<\/a><\/span><\/li>\n<li><span data-contrast=\"auto\">MSN Australia: Qantas facing countdown as hackers threaten 5.7 million customers: <a href=\"https:\/\/www.msn.com\/en-au\/news\/australia\/qantas-facing-countdown-as-hackers-threaten-5-7-million-customers\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.msn.com\/en-au\/news\/australia\/qantas-facing-countdown-as-hackers-threaten-5-7-million-customers<\/a><\/span><\/li>\n<li><span data-contrast=\"auto\">Salesforce Statement: Salesforce will not engage, negotiate with, or pay any extortion demand: <a href=\"https:\/\/www.salesforce.com\/news\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/www.salesforce.com\/news<\/a><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The recent ransomware campaign targeting Salesforce customer environments has sent shockwaves through the business world. It\u2019s a chilling reminder that&#8230;<\/p>\n","protected":false},"author":28,"featured_media":90771,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[17,411,16],"tags":[398],"class_list":["post-90758","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcement","category-business-applications","category-security","tag-erp"],"acf":[],"_links":{"self":[{"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/posts\/90758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/comments?post=90758"}],"version-history":[{"count":6,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/posts\/90758\/revisions"}],"predecessor-version":[{"id":91127,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/posts\/90758\/revisions\/91127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/media\/90771"}],"wp:attachment":[{"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/media?parent=90758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/categories?post=90758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/exigotech.co\/in\/wp-json\/wp\/v2\/tags?post=90758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}