Select Page
CASE STUDIES Blog | Case Studies

The Solution

To address the challenges faced by Cook’s plumbing, Exigo Tech provided an innovative solution by developing an online business system called Cook’s Connect, which allowed customers and business partners to self-service their requests, manage their business, and get quotes or add orders from anywhere and on any device. This system was also integrated with other third-party apps resulting in improved flexibility and customer experience.

Our team also developed a solution called Cook’s Transport System (CTS) to further streamline business operations, which enabled store managers to define, refine, and plan deliveries for the delivery personnel. With real-time information and mobile access, delivery executives could manage deliveries more efficiently and provide an improved delivery experience.

As part of our commitment to digital transformation, Exigo Tech plans to continue building more integrations with other software and apps in the upcoming phases of development for Cook’s plumbing.

The Impact

Our solutions enabled Cook’s plumbing to improve communication between internal and external clients, increase accessibility to products and pricing, and improve delivery management with streamlined business processes. Additionally, the customisable nature of the Cooks Transport System (CTS) provided Cook’s Plumbing with complete control over their operations, allowing them to support their evolving business needs effectively. As a result of our solutions, Cook’s Plumbing experienced several benefits, including:

Clients were able to gather the necessary product details from a single source and generate a quote or order, resulting in an improved quote to order management.

Our solution made it easy to generate reports and manage and pay invoices.

Integration with other third-party apps reduced the amount of manual work required and allowed invoices to be added automatically to the third-party app, saving time and effort.

Dependency on the third-party solution for product delivery management was eliminated.

Timely delivery of the products was ensured as store managers and delivery executives were able to communicate directly through CTS.

“I approached Exigo Tech to build a custom application where our customers could log in through a web browser and view count information, product catalogue, submit orders and more. Their clear understanding of what is needed to be achieved and knowing ways to improve the user experience was critical for the project to be a success.”
Get in touch with our experts and accelerate your business growth

    How Exigo Tech Improved Business Processes and Increased Productivity for a Leading Property Management Company

    Our Microsoft Solutions

    Keep technology at the core of your business to drive growth


    Tortooga Leverages Exigo Tech’s Custom App Development Capabilities to Streamline Logistics Network Digitally
    Exigo Tech Elevates Rhino Rack's IT Operations: 100% Server and Data Access Regained, and 30% Cost Savings from Telstra Services
    Case Studies
    Tortooga Leverages Exigo Tech’s Custom App Development Capabilities to Streamline Logistics Network Digitally
    How Nikon's Partnership with Exigo Tech Enhanced Its Network Security and Reduced Downtime
    View All Case Studies
    Exigo Tech is devoted to fostering business growth and expansion through the utilisation of technology solutions that have a positive impact.

    Projects Completed


    Client Satisfaction


    Company Strength


    Years of Excellence



    IABCA Award 2024 Finalist | Exigo Tech Telstra Partner Award 2023 Finalist | Exigo Tech
    Wsabe Award 2023 | Exigo Tech Partner Award 2023 | Exigo Tech