LOCAL GOVERNMENT

Modernise Public Services with Scalable and Secure IT Solutions

Empower your council or local government organisation to deliver efficient, transparent, and citizen-focused services with Exigo Tech’s IT solutions

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Deliver Seamless Experiences for Your Community with Our Council-focused IT Solutions

Councils today face rising community expectations while working within constrained budgets and legacy systems. Residents expect government services to match the speed, convenience, and accessibility of the private sector—but delivering this level of service remains a challenge for many local governments.

We work closely with councils to transform how they engage with communities. Our council-specific IT solutions help local governments become more efficient, more responsive, and more transparent. With our IT solutions, we enable councils to simplify processes, reduce costs, and improve responsiveness to community needs. We streamline operations, empower staff with digital tools, and unify resident interactions across channels—while reducing complexity behind the scenes.

Whether you are looking to enhance service delivery, protect sensitive information, or enable cost reduction, we offer the strategy, support, and tools to make it happen. Our team collaborates with council stakeholders to develop customised digital strategies that deliver fast, meaningful results—without overwhelming internal resources.

KEY HIGHLIGHTS

Our IT solutions for councils are designed to make digital transformation practical, scalable, and citizen-focused. We enable councils to unlock the maximum value and drive community-focused innovation.

Connect with residents across any channel

Make it easier for residents to engage with your council—whether online, over the phone, or in person—without adding pressure on your internal teams. Our solutions support multi-channel interactions that are unified, accessible, and available 24/7, ensuring convenience for all community members.

Deliver faster, more consistent service

Eliminate inefficiencies caused by disconnected systems and manual handling. Our solutions enable councils to process service requests, feedback, and inquiries quickly and reliably, leading to shorter response times and higher citizen satisfaction.

Empower your workforce

Equip council staff with intuitive tools, guided workflows, and access to real-time data—so they can make informed decisions, solve issues quickly, and focus on value-added tasks. Upskilling is simplified with systems that are easy to adopt and enhance day-to-day productivity.

Gain a complete view of your community

Break down data silos and understand residents better. With a unified customer view, council teams can personalise interactions, anticipate future service needs, and proactively manage demand across departments.

Simplify operations behind the scenes

Integrate existing council systems and third-party providers into one seamless platform. By automating routine tasks and eliminating duplicate data entry, you can reduce operational costs and reallocate resources to priority initiatives.

Build trust and transparency

Boost stronger community relationships with transparent processes, fast feedback loops, and visible performance metrics. Our solutions support robust data protection, compliance, and reporting to maintain public confidence.

Adapt easily

Leverage built-in analytics, citizen feedback, and service usage trends to continuously enhance your digital offerings. With Exigo Tech, councils can evolve their services in step with changing community expectations.

Get Empowered To Do More with Less for Your Citizens

Discover how we help councils modernise operations and exceed community expectations with our customised solutions.

TRANSFORM YOUR COUNCIL SERVICES

CTA - Get Empowered To Do More with Less for Your Citizens

CASE STUDIES

STORIES OF IMPACT

Samaritans of Singapore (SOS) Proudly Achieved an 8% Reduction in Suicide Cases with Omnichannel Dynamics 365 Customer Service

Palmera achieves 99% food security for Vulnerable Communities in Sri Lanka through Power Platform Solutions from Exigo Tech

DHL improves its human resources processes by a significant 80% with better decision-making capabilities

HOW WE DO IT

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Service Delivery
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Devops

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DYNAMICS 365 GUIDE

Discover more about a single solution for all your business needs.

“Our association with Exigo Tech enabled us to automate our manual HR processes to improve our productivity and efficiency levels. The Exigo Tech team listened to our needs carefully and followed a step-by-step approach to implementation.”

“Exigo Tech was instrumental in designing and implementing our WAN infrastructure. They catered to our requirements after understanding our specific needs.”

“Exigo Tech created a highly complicated logistics platform for us, that enabled us to manage the entire logistics process properly. We have benefitted from their flawless and detail-oriented approach.”

“Rhino Rack has gained a trusted advisor in Exigo Tech to advise and assist with all of our business requirements. We are looking forward to continuing our relationship with Exigo Tech.”

“Cenversa has been working with Exigo Tech to move the file server and intranet to the cloud. They came up with a secure and scalable customer and supplier centric architecture in a structured format.”

“Exigo Tech is highly recommended from the Polyseal Group for all your IT requirements. They listened to our requirements carefully and delivered solutions to increase our productivity and end user experience.”

“We liked Exigo Tech’s clear understanding of what needs to be achieved and knowing ways to improve the user experience in building custom applications for us.”

SOME OF OUR CUSTOMERS