Exigo Tech leads Bitzer's business transformation efforts, resulting in 50% increased Operational Efficiency and Future Growth Potential.

The Solution

Exigo Tech was selected as Bitzer’s technology partner to evaluate the current systems and help with the migration and implementation of technology. After a thorough study of the business process and with deep understanding of the technologies required, Exigo Tech commissioned a long term project to assist Bitzer in its business transformation.
Exigo Tech, as a solution partner, worked with Bitzer to ensure their business requirements are met within the budget, timelines and delivery schedule decided. The project began with implementing solutions with the Microsoft suite of products and slowly advancing towards other business needs defined. With moving its services and solutions to a Microsoft stack, Bitzer was assured of a more agile and scalable system which would streamline their IT and enable future growth of the company. D365 modules for Finance and Operations, Customer Service and Field Service was successfully implemented to bring about the transformation in the business processes. The data migration in to Dynamics 365 was managed seamlessly with checkpoints built in to maintain quality.

Bitzer simplified their distributed server environment located in many areas across Australia and New Zealand and consolidated them into one Microsoft Azure and Office 365 environment. With a centralised IT core to support their business and a cloud based platform, Bitzer achieved business efficiency across the entire organisation along with cost effective business continuity and data backup.