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Not-for-profit Organisation
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Deliver Amazing Outcomes with Not-for-profit IT Services from Exigo Tech

not-for-profit IT services 1– Exigo Tech
KEY HIGHLIGHTS
CASE STUDIES
Take a look at the case study below to see how Exigo Tech improved the operations of one of the leading not-for-profit organisations.
SAMARITANS OF SINGAPORE (SOS)
A Singapore-Based Not-For-Profit Organisation Offering Confidential Mental Support Improves Its Operations to Work More Effectively

OVERVIEW

Exigo Tech implemented omnichannel D365 customer service which improved the response time in providing emotional help to individuals in need.
CHALLENGE
Samaritans of Singapore (SOS) was struggling to manage and improve communication between individuals needing help and volunteers as the requests for help were continuously growing.
SOLUTION
Our omnichannel approach with the enhancement of Dynamics 365 capabilities ensured that the right volunteer was quickly assigned to the right individual which made it easier for individuals to reach out for help.
RESULT
With our solution, Samaritans of Singapore (SOS) improved the communication between volunteers and those in crisis by establishing new channels, which resulted in better support.
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    Exigo Tech is a trusted IT solutions and managed services provider, specialising in helping businesses utilise innovative technology to drive growth. We are dedicated to offering a comprehensive suite of technology solutions to enable, empower, and transform your business operations. Our mission has always been to simplify technology for growth and success.
    1350+

    Projects Completed

    98%

    Client Satisfaction

    150+

    Company Strength

    20+

    Years of Excellence

    5

    Countries

    Wsabe Award 2024 | Exigo Tech IABCA Award 2024 Finalist | Exigo Tech
    Telstra Partner Award 2023 Finalist | Exigo Tech IABCA Award 2024 Finalist | Exigo Tech