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Not-for-profit Organisation
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Deliver Amazing Outcomes with Not-for-profit IT Services from Exigo Tech

not-for-profit IT services 1– Exigo Tech
KEY HIGHLIGHTS
CASE STUDIES
Take a look at the case study below to see how Exigo Tech improved the operations of one of the leading not-for-profit organisations.
SAMARITANS OF SINGAPORE (SOS)
A Singapore-Based Not-For-Profit Organisation Offering Confidential Mental Support Improves Its Operations to Work More Effectively

OVERVIEW

Exigo Tech implemented omnichannel D365 customer service which improved the response time in providing emotional help to individuals in need.
CHALLENGE
Samaritans of Singapore (SOS) was struggling to manage and improve communication between individuals needing help and volunteers as the requests for help were continuously growing.
SOLUTION
Our omnichannel approach with the enhancement of Dynamics 365 capabilities ensured that the right volunteer was quickly assigned to the right individual which made it easier for individuals to reach out for help.
RESULT
With our solution, Samaritans of Singapore (SOS) improved the communication between volunteers and those in crisis by establishing new channels, which resulted in better support.
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    Exigo Tech is devoted to fostering business growth and expansion through the utilisation of technology solutions that have a positive impact.
    1100+

    Projects Completed

    97%

    Client Satisfaction

    150+

    Company Strength

    20+

    Years of Excellence

    5

    Countries

    IABCA Award 2024 Finalist | Exigo Tech Telstra Partner Award 2023 Finalist | Exigo Tech
    Wsabe Award 2023 | Exigo Tech Partner Award 2023 | Exigo Tech