Microsoft Dynamics 365 – A Comprehensive Ecosystem that Helped St. Agnes Catholic Parish Boost their Efficiency by 15-25%
St. Agnes Catholic Parish, an aged care institution based in Australia, enables the elderly to take the correct decisions for the next steps of their lives by giving them several accommodation and care giving options. They give care in the comfort of senior’s homes along with residential care and independent living.
The aged care facility was using a number of different systems for managing finance processes and other routine activities. Separate systems based on different technologies were not able to communicate with each other and this increased a burden on their resources. They were looking for a system that assembles all the processes and lays a path for future technology adoption.
Exigo Tech was chosen as a technology partner to evaluate the current technology structure and suggest the future roadmap. After doing a thorough investigation of the existing infrastructure, Exigo Tech understood that St. Agnes Catholic Parish was already using Office 365 and moving them to Microsoft Dynamics 365 would cater to their exact requirements.
Exigo Tech, as a solution partner, worked with St. Agnes Catholic Parish and designed a solution that caters to their requirement and prepares them for future technology adoption. The solution was deployed in several phases to ensure that the tailored solution addressed the exact concerns of St. Agnes Catholic Parish.
The first phase includes the implementation of a core finance system and second phase revolves around customer engagement and further implementation of finance module. In the first phase, Dynamics 365 Business Central will be implemented to streamline different processes such as finance, accounting, budgeting and forecasting. The application supports the integration with the bank and automates several other finance activities. The second phase will include the deployment of Microsoft Dynamics Sales and Customer Service module. The professionals at St. Agnes Catholic Parish will use the module for marketing, customer engagement and more. It will also be used to manage the enquiries raised by the elderly regarding their services or packages.
"Our association with Exigo Tech enabled us to automate our manual HR processes to improve our productivity and efficiency levels. The Exigo Tech team listened to our needs carefully and followed a step-by-step approach to implementation."
"Exigo Tech was instrumental in designing and implementing our WAN infrastructure. They catered to our requirements after understanding our specific needs."
"Exigo Tech created a highly complicated logistics platform for us, that enabled us to manage the entire logistics process properly. We have benefitted from their flawless and detail-oriented approach."
"Rhino Rack has gained a trusted advisor in Exigo Tech to advise and assist with all of our business requirements. We are looking forward to continuing our relationship with Exigo Tech."
"Cenversa has been working with Exigo Tech to move the file server and intranet to the cloud. They came up with a secure and scalable customer and supplier centric architecture in a structured format."
"Exigo Tech is highly recommended from the Polyseal Group for all your IT requirements. They listened to our requirements carefully and delivered solutions to increase our productivity and end user experience."
"We liked Exigo Tech’s clear understanding of what needs to be achieved and knowing ways to improve the user experience in building custom applications for us."
The Business Need
Single technology platform for several business functions
Strong infrastructure to suite future technology needs
System for automating manual tasks
The Business Benefits
With Microsoft Dynamics 365 experts of the Exigo Tech team, St. Agnes Catholic Parish is continuing their digital transformation path steadily and offering the efficient care to the elderly. Bringing all their business processes onto the same platform has enhanced their employees’ efficiency and enabled them to devote more time towards giving care to the seniors.
15-25% increase in efficiency
Automation of several manual processes
Consolidated finance system to manage and monitor finance activities
Future-proof and scalable technological platform
Integration with third party apps for seamless business activities
Management of all business applications from a single platform
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